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Guides

Step-by-step guides for live integrations, from player lookups and webhooks to safe retries, paused orders, canceling, and going live.

Each guide covers one task for a live integration, from the first step to a tested result.

Look up players

Show the in-game name before the customer pays. A lookup never blocks the order.

Receive webhooks

Answer fast, skip duplicates by event_id, ignore old events, and confirm by polling.

Retry safely

Use merchant_order_ref, handle 409 errors, and find an order when the create request timed out.

Handle action_required

Recharge the store wallet, wait for reviews, and keep customers informed while an order is paused.

Cancel orders

Which orders you can cancel, and what each 409 reason code means.

Go live

An interactive checklist for moving from sandbox to live API keys.