---
title: "Guides"
description: "Step-by-step guides for live integrations, from player lookups and webhooks to safe retries, paused orders, canceling, and going live."
---

> Documentation Index
> Fetch the complete documentation index at: https://docs.cardzone.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Guides

Each guide covers one task for a live integration, from the first step to a tested result.

- [Look up players](https://docs.cardzone.ai/guides/player-lookups/) — Show the in-game name before the customer pays. A lookup never blocks the order.
- [Receive webhooks](https://docs.cardzone.ai/guides/webhooks/) — Answer fast, skip duplicates by event\_id, ignore old events, and confirm by polling.
- [Retry safely](https://docs.cardzone.ai/guides/idempotency-and-retries/) — Use merchant\_order\_ref, handle 409 errors, and find an order when the create request timed out.
- [Handle action\_required](https://docs.cardzone.ai/guides/action-required/) — Recharge the store wallet, wait for reviews, and keep customers informed while an order is paused.
- [Cancel orders](https://docs.cardzone.ai/guides/cancel-orders/) — Which orders you can cancel, and what each 409 reason code means.
- [Go live](https://docs.cardzone.ai/guides/go-live/) — An interactive checklist for moving from sandbox to live API keys.

Source: https://docs.cardzone.ai/guides/index.mdx